BioOne Privacy Policy

BioOne is committed to protecting the privacy of the users of its website —, and referred to in this Policy as the “Site.” To inform you of our policy concerning user privacy, we have adopted the following guidelines, which are intended to adhere to the Privacy Shield Framework published by the U.S. Department of Commerce and to the General Data Protection Regulation (GDPR). Please note that these guidelines are subject to change, and any such changes will be included on this page and shall become effective upon their posting on our website. (See "Changes to Policy" below.) 

Information BioOne Collects

Personally Identifiable Information (“Personal Information”) is any information that permits the identity of a specific individual to be directly or indirectly inferred. The Personal Information BioOne collects will depend on how you are using the Site. To create a My BioOne account, we collect your name, email address, and password, as well as other information you may supply. In addition, we may collect Personal Information through correspondence you send to us. To enable your access to the Site through your library or institution, we may collect information concerning the institution's Internet protocol address or other authentication methods, which could, if combined with other information relating to you, constitute Personal Information. We may also collect certain non-personally identifiable information, such as the type of browser you are using, the type of operating system you are using, and the domain name of your Internet Service Provider. Unless you provide us with Personal Information, you remain anonymous to us other than by association with an Internet protocol address or other authentication mechanism. 

To facilitate your pay-per-view order or subscription payment, third-party vendors collect your name, postal address, email address, credit card details and transactional information via the appropriate payment portal.  Further details are provided below.

Security of Information and Personal Data

BioOne is committed to protecting the security of your personal data. We use a variety of security technologies and procedures to help protect your personal data from unauthorized access, use or disclosure.

Personal information that you provide (name, email, authentication details, transaction history) is stored in our secure and controlled database. Credit card information is not stored.

We require our third-party vendors to similarly handle highly confidential data according to industry security standards. 

The Site has security measures in place to protect against the loss, misuse, and alteration of the information under our control. We have taken the necessary steps to provide a secure server for transmission of sensitive data to and from the Site. 

Unfortunately, no information transferred over the Internet is completely secure, and we cannot guarantee the security of data transmitted to us.

Use of the Information

We use the Personal Information collected in ways that are compatible with the purposes for which it was intended to be used: to enable your use of BioOne; to facilitate subscription payment; to enable pay-per-view transactions; to create your My BioOne account; to create your BioOne Career Center profile; to respond to your inquiries; for system administration, customer support, and troubleshooting purposes; for targeted marketing and product service announcements from BioOne; for sending newsletters (also directed at institutional participation in BioOne); to improve the design of the Site; to enable us to enforce our Terms of Use; and in aggregate form, to track and analyze site usage. BioOne will take reasonable steps to ensure that Personal Information is relevant to its intended use, accurate, complete and current. 

Use of Cookies

BioOne employs "cookie technology". Cookies are small pieces of text that are stored on your computer and act as a tool for controlling certain system variables and storing system configuration information in the WWW environment. BioOne uses cookies to store user preferences for viewing and printing and to store authentication information. No Personal Information is extracted in the cookie setting process, and we do not use cookies to identify other sites or pages you have visited. We do not involve advertisers, who may place a cookie on your browser, in the operation of the Site. 

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of the Site may then be inaccessible or not function properly.

Onward Transfer of Information

Like many organizations, BioOne hires other companies to perform certain services on our behalf, such as payment processing. When we employ a third party to perform these functions, that third party is provided only with the particular Personal Information necessary to provide these services for us, and is prohibited from using Personal Information provided by BioOne for any other purpose.

BioOne's credit card processors – PayPal and PayTrace - comply with the Payment Card Industry (PCI) Data Security Standard.  All inquiries regarding the privacy practices of the Site and third-party vendors may be directed to BioOne by email to

Except in the following special circumstances, BioOne does not sell or share personal information about or the purchasing history of individual users:

  • If required to do so by law or if we believe in good faith that such action is necessary to comply with the law or a legal proceeding, to protect against violations of our
    Terms of Use, or to protect and defend our rights and property of publishers selling content through BioOne;
  • With service providers with whom we have entered into agreements to assist us with our business operations; or,
  • Other third parties if necessary to deliver our services, such as an institution with which you are affiliated.

BioOne will never rent or sell your Personal Information to another organization for marketing purposes. In addition, BioOne shares general usage data in aggregated form so that no Personal Information is identifiable to participating libraries, publishers, and the general public. 

Links to Other Sites

The Site contains external links to other organizations and websites, and we do not control the use of data collection on external websites. We encourage you to read their privacy policies and terms of use.

This Privacy Policy governs only the Site.

Your Consent

When creating an account on the Site, you must consent to the collection and use, in accordance with this policy, of the information you provide to us. Users who supply us with their telephone numbers will only receive telephone contact from us if there is a problem regarding a pay-per-view purchase. Library administrators who provide telephone numbers will only be contacted in connection with BioOne Complete.

Withdrawing Your Consent

You can withdraw your consent to receive marketing email or postal mail at any time by clicking the unsubscribe link at the bottom of email sent by BioOne, contacting us, or selecting your communication preferences in your BioOne account.

Right to Be Forgotten

We may be required to archive your personal information; however, we will not retain personal data for longer than is necessary for the purpose that it was obtained. You have the right to request that we delete your personal information in certain circumstances, i.e., where the purpose for collecting your personal information no longer exists and we are not obligated by legal reasons to retain all or any part of your personal information.

Suppression Lists

We will not contact you about our related products or services or send you any other communications if you have indicated that you do not want to receive these communications. In this case, your name will be included in appropriate suppression lists.

Changes to Policy

We may amend this Privacy Policy at any time. Any material changes in the way we collect, use, and/or share your personally identifiable information will be posted on the Site and reflected in the "Last Updated" reference below. You are bound by such revisions and should therefore visit the page to review the current terms from time to time.

Subject Access Rights

You have the right to obtain a copy of all personal information we hold about you. To request this information, you must submit a written request to

Right to Request a Correction

You can request that we correct or update your personal data at any time to ensure that your information is accurate and up-to-date. To request corrections, you may either log in to your BioOne account to make the changes, or submit a written request to

Data Portability

You can request that your personal data be transferred directly to another "data controller" at any time. To request this information, you must submit a written request to

Dispute Resolution and Enforcement

We engage in periodic self-assessment to ensure compliance with our Privacy Policy and to confirm that the policy remains accurate, comprehensive for the information intended to be covered, prominently displayed, completely implemented, and in conformity with the Privacy Shield Framework and GDPR. We encourage interested persons to raise any concerns with us using the contact information below. We will investigate and attempt to resolve complaints and disputes regarding use and disclosure of Personal Information in accordance with the principles contained in this policy. If you have any inquiries about this Privacy Policy or its implementation, you may contact us. Your use of this Site is also governed by our Terms of Use statement. We encourage you to please read that as well. 

Last updated, July 27, 2021

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