Library Resources

Below is a list of help topics, instructions, and downloadable guides designed for librarians and organizational administrators. Click on a topic to read more.

Using the Institutional Administration Dashboard

To use the institutional administration dashboard, log in to your account. Once logged in, click the arrow next to your name, found in the black bar at the top of the screen.

A screenshot of the black bar at the top of each screen, with a red arrow pointing to the small arrow next to the account's name.

A drop-down menu will appear: select Institutional Administration. The institutional administration dashboard allows you to manage many key aspects of your BioOne Complete subscription. From your institutional dashboard, you can:

This brief institutional administration dashboard PDF guide contains a quick overview of this dashboard. 

If you are an administrator and unable to access the institutional administration dashboard, please contact for assistance.

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Managing and Adding Users with Administrative Privileges

To add, remove, or obtain a list of the institutional administrators associated with your subscription, please contact

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Your Subscription Information

To view your institution's subscription information, log in to your account and visit the institutional administration dashboard. Select the  Institutional Access tab. Note that you can access your personal account details by clicking the blue button titled  My Account.

A screenshot of the navigation tabs in the institutional administrator dashboard, with a red arrow pointing to the tab labeled Institutional Access.

This tab will show you the license associated with your institution, its expiration date, and the content accessible to your institution.

If no subscription information appears or if it appears incorrectly, please contact

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When a user's IP is affiliated with a subscribing institution, the institutional name and logo appear in an "Access Provided By" popup that the user can close. To add or change your institution's logo, log into your account and visit the institutional administration dashboard. Under the  Institutional Account Details tab, find the  Institutional Logo section .

A screenshot of the institutional administration dashboard, with a red arrow pointing to the Institutional Logo section.

Click Edit to upload your institution's logo, and enter any message you would like your users to see when logging in.

Please note the following image requirements:

Size: Images of any size are acceptable, however they will be scaled to display in the popup at 75 pixels in height. For best results, we recommend using landscape orientation (wider than it is tall).

Format: .jpg, .png, .gif, OR .bmp files. 

File Size: The image file can be a maximum of 2MB.

Message Requirements

Length: The message can be a maximum of 200 characters.

If you encounter issues uploading or viewing your institution's logo or message, please contact

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Title Lists, Additions and Departures

BioOne Complete Title Lists

Please visit the Title Lists page for current title lists, KBART-compliant files, and list of title additions and departures.

You can also access the Title Lists page from the institutional administrator dashboard. Navigate to the dashboard, and select the navigational tab labeled Institutional Account Details. Scroll down to the KBART and Title Lists heading, and click the link below it. This will bring you to the Title Lists page mentioned above.

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Downloading MARC Records

Download the MARC records for BioOne Complete, and integrate them into your institution's discovery system.

BioOne Complete MARC Records (current as of January 2022)

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Managing your Institution's IP Addresses

To add an IP address, remove an IP address, or view a list of IP addresses currently associated with your institution, log into your account and visit the institutional administration dashboard. Select the  Institutional Account Details tab, and scroll down to the IP Addresses subheading.

Select  Edit to view the IP addresses currently associated wtih your institution.

A screenshot of the IP Addresses heading in the Institutional Account Details tab. A red arrow points to the Edit button.

A screenshot of the form titled Edit IP Address Ranges. A number 1 indicated a small grey "x" where one can delete an IP range. A number 2 highlights a link titled "+Add another IP Range." A number 3 identifies the Save button.

To remove an IP range, select the small grey X next to it. (See 1).  

To add more IP ranges, click the link  Add another IP Range (See 2).

To submit your changes, click on  Save (See 1).

If you encounter any issues entering your IPs, please contact

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BioOne supports the SAML 2.0 protocol for federated identity, allowing end users to authenticate using their institutional credentials. The institution and BioOne must both be members of the same federation to use this method of authentication.

BioOne Complete supports all federations who participate under EduGain (, as well as OpenAthens, and China Science and Technology Network.

You can view your Institutional Sign In details by visiting your institution administration dashboard, and clicking the tab titled Institutional Account Details. Find the Access Details heading, and scroll to the Shibboleth/OpenAthens subheading. There you can see the EntityID and attributes currently associated with your institution.

For assistance configuring Shibboleth/OpenAthens access, contact

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EZProxy Configuration

If your institution uses EZProxy, please use the following stanza in your config file:

Title BioOne Complete 

A Hosted EZproxy Include File is available for this resource. Hosted EZproxy customers will receive automatic updates with OCLC’s latest version of this stanza by adding the following line to config.txt:

IncludeFile databases/bioonecomplete.txt

Please note that the new platform uses secure http (https://). In order for EZproxy to give remote users access to resources with secure URLs, you must obtain, install, and configure an SSL Certificate (if you have not done so already for other secure resources).

For more information, see EZProxy’s documentation. If you encounter issues setting up EZProxy access, please contact

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OpenURL Linking

BioOne Complete supports outbound linking to your link resolver. When outbound linking is configured, a link is provided in the References tab of an article or chapter that takes the end user to the link resolver’s result page for the reference being cited.

To access your institution's OpenURL settings, log into your account and visit the institutional administration dashboard. Under the  Institutional Account Details tab, scroll down the page to the  OpenURL subheading, and select  Edit.

A screenshot of the OpenURL subheading. A red arrow points to the Edit button.

In the form that appears, you can enter your institution's base URL, the link text, and a button image. Please note that the image must be a .png, .jpg, or .jpeg, and sized to 85 x 20 pixels.

BioOne OpenURL base URL:

If you encounter problems configuring your institution's OpenURL, please contact

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Archiving and Post Cancellation Access

BioOne is a participant in both Portico and LOCKSS to provide comprehensive archiving and preservation of all included content. This dual participation also protects the BioOne aggregation in the case of a "trigger event" or catastrophic failure.

In addition, as part of BioOne's standard licensing agreement with its publishers, BioOne requires perpetual archival rights for content included in the BioOne Complete aggregation. This ensures that all content deposited by titles throughout their active participation in the BioOne aggregation remains accessible to our library subscribers, even if those titles later cease depositing current content.

Post cancellation access is provided to subscribers via the BioOne Complete platform, (i.e., via the same method as their current access). Continuing access is provided to the content which was published and paid for during their subscription period, in accordance with each subscriber’s license.

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Viewing your LOCKSS Server IP Address

LOCKSS (Lots Of Copies Keeps Stuff Safe) is open source software used to preserve web content.

If your institution participates in LOCKSS, log in and visit the institutional administration dashboard to view the LOCKSS server IP address currently registered in our system. Navigate to the  Institutional Account Details tab and scroll to the  LOCKSS subheading. If a LOCKSS server IP address is registered, it will appear here. 

If your institution participates in LOCKSS and you need to change your registered LOCKSS server IP address, contact with the IP address would like to add or remove.

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COUNTER Reports and SUSHI Harvesting

To pull COUNTER reports, log into your account and visit the institutional administration dashboard. Select the navigational tab Counter Reports.

A screenshot of the institutional administration dashboard's navigational tabs. A red arrow points to the tab titled Counter Reports, and another red arrow points to a button labeled View Counter Reports.

Follow the link in the space below the tab to pull usage reports for your institution.

The BioOne Complete platform is compliant with COUNTER 5 standards and began collecting COUNTER 5 compliant data on January 1, 2019.

For information on the COUNTER 5 standards and reports, please consult this COUNTER Support PDF guide, or the COUNTER Code of Practice for Release 5.

COUNTER 4 reports for 2017-2018 are available through this interface. For older reports please contact

SUSHI Harvesting

If your institution uses a SUSHI tool to harvest COUNTER reports, you will need to configure that tool’s settings with BioOne Complete's SUSHI service URL ( and the credentials required to access this service (your Requestor ID and Customer ID).

Find your credentials by logging in to BioOne Complete and clicking the arrow next to your account name in the black bar at the top of the screen. Click Institutional Administration, then select COUNTER Reports, then click the “View COUNTER Reports” button to access the reporting dashboard. In the top right of the reporting dashboard, click the green button labeled with your institution's name to display a menu; finally, select SUSHI from the menu. If your institution does not have SUSHI credentials for BioOne Complete, click on Generate SUSHI Credentials to generate your institution's Requestor ID and Customer ID.

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Viewing Abuse Reports

To view abuse reports logged in your institution's IP ranges, log in to your account and visit the institutional administration dashboard. Navigate to the tab entitled  Abuse Log.

A screenshot of the institutional administration dashboard's navigational tabs. A red arrow points to the tab labeled Abuse Log.

From this tab, you can review any abuse reports.

If you have questions about this feature, please contact

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Accessibility and BioOne's VPAT

BioOne is committed to meeting the needs of all of its users and is working to continuously improve the platform's accessiblity. BioOne's Voluntary Product Accessibility Template (VPAT) is available for download ( BioOne VPAT PDF).

If you have questions, please contact

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Indexing Partners

BioOne actively seeks partnerships with search providers, indexers, and library discoverability products to ensure that content* from BioOne Complete is both discoverable and fully linked to leading resources. This connectivity is important to the visibility and accessibility of our publishing partners' content, and facilitates a seamless experience for researchers.

Our current indexing partners are:

  • CABI
  • CNKI Scholar
  • EBSCO Discovery Service (EDS)
  • Ex Libris CDI
  • Google/Google Scholar
  • National Agricultural Library/AGRICOLA
  • PMC PubMed Central (NCBI)
  • ProQuest Databases ( select titles)
  • ReadCube
  • SCOPUS (Elsevier)
  • Semantic Scholar
  • TDNet
  • Wanfang Data, Ltd.
  • Web of Science (Clarivate)
  • WorldCat Discovery Services (OCLC)
  • Yewno

For more information about linking, indexing, or text mining content in the BioOne Complete aggregation, please contact

*Only select publications are included in PMC, SCOPUS, Web of Science, and subject area specific databases.

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Harvesting Metadata/OAI-PMH

The BioOne Complete platform supports the client/server protocol Open Archives Initiative Protocol for Metadata Harvesting (OAI-PMH) for requesting and returning metadata from the BioOne Complete aggregation.

Please note that the URL has changed from http to https. 

Constructing OAI-PMH Requests

The OAI-PMH client (called the harvester) uses six types of requests (called verbs) to obtain metadata from the BioOne Complete platform. One of the verbs is added to the base URL to specify the type of request. For reference, here is the name file.

BioOne Complete OAI-PMH base URL:

Verbs to create a request:

  1. GetRecord
  2. Identify
  3. ListIdentifiers
  4. ListMetadataFormats
  5. ListRecords
  6. ListSets

An example request URL would be:

For more information on OAI-PMH, please visit OAI-PMH's website. If you encounter any issues harvesting metadata, contact

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Setting up a Training Session/Webinar

BioOne offers librarians periodic group webinars on effectively using the BioOne Complete website and administering their subscriptions. To schedule a demonstration, training session, or custom webinar for a group at your institution, please email Library Services with your request. We will be happy to set up a meeting time that is convenient for you and your colleagues.

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Remote Access

If your institution subscribes to BioOne Complete, your account allows you to log in and gain access to your institution's subscription even when you are away from work or school (for example, from your home computer or mobile phone).

To check if your account is affiliated with your institution's subscription, log into your account, and click the arrow that appears next to your name in the black bar at the top of the screen. Select  Access and Downloads from the drop down menu that appears.

User account menu, highlighting Access & Downloads option

This will take you to the  Access and Downloads page in your account. If your account is already affiliated, then a license will appear here, as well as its expiration date. 

If no license appears, you need to affiliate your account with your institution's subscription. To do so, simply  sign in to your account from a computer within your institution's IP range (for example, from a desktop computer at work or school). This will automatically affiliate your personal account with your institution's subscription for a period of three months. When the affiliation lapses, you can again sign in from the institution's network to renew the affiliation for another three months.

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Resources for Your Users

BioOne Complete includes a robust Help section, which features information on many topics of use to your patrons.

BioOne Complete User Guide

We have created a brief user guide to walk your users through a few essential functions on the website. Download the user guide PDFs below, or watch a brief video to get started.

A quick start guide to using BioOne BioOne Complete (8.5in x 11in, PDF)
English | Español


The BioOne Complete Help Desk is also available to answer any user questions.

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Resources to Promote your Subscription

One of the best ways to get the most from your subscription is to make sure that your users know that they have access! We have several promotional items for you to download and use including an email template, social media toolkit, posters and flyers, and logos for your A-Z listing.

If you would like customized or personal assistance with promoting BioOne Complete at your institution, please contact us. We will be happy to assist you.


Send an Email to Faculty and Staff

Use our template to send your institution’s faculty and staff an email with helpful information about BioOne Complete. Click here to download the template, customize it, then copy and paste the text right into your email system.

Download the Faculty Email Template


Post to Your Institution’s Social Media Using Our Toolkit

Use the images here to promote your subscription to BioOne Complete on your institution's social media channels. Right click on the images to save them. Don't forget to follow us and tag @biooneorg on Facebook,@BioOneNews on Twitter, @BioOne- on Linked In and on YouTube.

Image for Twitter

Twitter (1200 x 675 pixels)

Image for Facebook

Facebook (1200 x 630 pixels)

Image for Instagram

Instagram (1080 x 1080 pixels)


Download the Social Media Toolkit as a PDF


Printable Posters

Click the link next to the image to download posters.

BioOne Complete Poster

BioOne Complete
Subject Categories

(11in x 17in, PDF)

BioOne Poster

BioOne Complete
Article Tiles
(11in x 14in, PDF)


Printable Flyer


Logos and Descriptive Text

Include BioOne Complete in your A-Z listing or through a monthly newsletter.

Note: The BioOne Complete logo is available for download and authorized, non-commercial reproductions. For questions on appropriate use, please consult our Terms and Conditions of Use.

To help our partners display the BioOne Complete logo consistently, we have a Content Delivery Network (CDN) so that the correct file is always in use. To ensure that the most recent and up-to-date logo is being used, please do not download and alter the logo. When you incorporate the BioOne Complete logo into your site, please copy and paste the HTML tags exactly as they are presented below.

For the BioOne organizational logo, or if you have questions regarding logo use, please contact us.


BioOne Complete 141px PNG

The green and blue BioOne Complete logo and logo text. <img src="" width="141" height="58" alt="BioOne Complete Logo 141px">

BioOne Complete 290px PNG

The green and blue BioOne Complete logo and logo text. <img src="" width="290" height="124" alt="BioOne Complete Logo 290px">

Descriptive Text

Version 1
BioOne Complete is the full-text database of more than 200 titles from over 150 society and independent publishers in the biological, ecological, and environmental sciences. The collection offers comprehensive coverage of fields such as zoology, plant sciences, ornithology, and entomology, with new content added daily. Visit BioOne Complete to explore the full breadth of resources the collection offers.

Version 2
BioOne Complete is the full-text database of more than 200 titles from over 150 publishers in the biological, ecological, and environmental sciences. The collection offers comprehensive coverage of fields such as zoology, plant sciences, ornithology, and entomology, with new content added daily.

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Don't see the information you need here? If you're a librarian or account administrator with questions about your account, subscription, or access issues, contact Library Services. If you're a researcher, check out our Help Section or contact the Help Desk.

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